Welcome to House of Derma.

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.houseofderma.co.in (“Site”) or make a purchase from us.

1. Information We Collect

We collect personal and non-personal information to process your orders and improve your experience. This includes:

a. Personal Information:

Name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely via third-party payment gateways like Razorpay)

b. Non-Personal Information:
Browser type, device, and operating system
IP address and location
Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:
Process, confirm, and ship your orders

Send order updates, invoices, and support messages

Respond to your inquiries or requests

Improve website functionality and customer experience

Send promotional or marketing emails (only with your consent)

Comply with legal obligations

3. Cookies

Our website uses cookies — small data files stored on your device — to:
Remember your preferences

Improve site performance

Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly as a result.

4. Payment and Security

All payments are securely processed through Razorpay and other trusted gateways.

We do not store or have access to your full payment details such as card numbers or CVV codes.

We take reasonable precautions to protect your data against loss, misuse, or unauthorized access.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited data only with:

Trusted service providers (e.g., shipping couriers, payment gateways) to complete your order

Legal authorities, if required by law

All third-party partners are bound to protect your information and use it only for legitimate business purposes.

6. Your Rights

You have the right to:
Access or correct your personal information

Withdraw consent for marketing communications

Request deletion of your data (where legally applicable)

To make such requests, contact us at support@houseofderma.co.in.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined here, or as required by law (such as tax and accounting obligations).

8. Third-Party Services

Our website may include links to other sites (such as social media or payment processors). We are not responsible for their privacy practices, so please review their respective policies before interacting with them.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected on this page with the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 support@houseofderma.co.in

📞 9958695570